At The Purple Green, we strive to ensure customer satisfaction. If you are not happy with your purchase, please review our return and refund policy below:

Returns

• You have 7 days from receiving your order to request a return.
• To be eligible, the item must be unused and in the same condition in which you received it, along with the original packaging.
• Customers are responsible for the shipping costs of returned items.

Refunds

• Once we receive and inspect your returned item, we will notify you regarding the status of your refund.
• Approved refunds will be processed, and a credit will be applied to your original payment method within 7 days.
• Shipping fees are non-refundable.

Exchanges

We only offer exchanges for defective or damaged products. If you require an exchange, please contact us at info@recreationsmena.com.

Non-returnable Items

Certain types of items are non-returnable, such as customized products or used craft kits.

For any further inquiries regarding returns, please contact us at  info@recreationsmena.com.